FAQ

Are there order minimums?

Yes, JennyCakes are ordered in increments of a dozen per flavor.

How far in advance do I have to place my order?

We like to have at least 3 days to process orders of 3 dozen or less. We try our best to accommodate rush orders. If you are placing an order with less than a 3-day notice, we ask that you give us a call.

Do you do large events?

JennyCakes is glad to help with your events and designing a customer dessert table or cupcake flavor for your wedding, anniversary, birthday, etc.

What are my payment options?

JennyCakes accepts all major credit cards through PayPal.

How many cakes can you do in a day?

Unlike photographers and venues, I am able to do more than one wedding in a day. We can do as many as six weddings in one weekend. Difficulty of designs, delivery locations and cake sizes all factor into how many weddings I will book. We are a small company, and quality is our priority, so we limit ourselves to what we know we can do well.

How do I secure your services?

Usually, a 50% deposit is received after your design consultation.

How long will it take you to make my wedding cake?

The creation of a wedding cake is a process that takes place over several days. The cakes are made in stages. The cake layers are baked on one day, filled and finished on another and detailed the next. Since most weddings fall on Saturdays, this process usually begins on Wednesday. The early part of the week is spent preparing boards, polishing silver, ordering flowers, confirming delivery times, coordinating schedules with caterers and florists, and making any sugarpaste details or special components for the cakes. Saturdays are spent tweaking details and delivering cakes safely, which is why it's difficult to do wedding consultations during the season.

Do you deliver the cakes and set them up?

Yes, I will deliver to most NYC locations and prices vary for cake-setup.

Do you do the flowers?

Yes-I also do flower arrangements. Please contact us to find out the cost and types of flowers you would like on your cake or surrounding table settings.

How much cake should I order?

In our research, I have found bakers claiming to get anywhere from 45-72 servings out of a 12" cake tier. A wedding serving is smaller than a birthday cake serving. I work with this general rule- the height of the cake (usually 5?) by 2" deep by ¾" wide. This is roughly 6 - 8 bites. An experienced caterer will be able to get exactly the number of servings you need out of your cake, but we do plan generously.